Helpful Hints

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UNABLE TO PRINT?

 
  1. Switch off your computer and printer.
  2. Check that all cables are securely connected.
  3. Check ink / toner.
  4. Print heads may need cleaning.
  5. Check that correct printer is selected on your preferences / options.
 
For any printer related problems that you are not able to solve, please give us a call.
 
 

CLICKING NOISES COMING FROM COMPUTER CPU / COMPUTER FREEZES AT TIMES?

 
  • Often this is the first sign that your hard disk has developed a fault.
  • Can cause complete failure of the drive, therefore rendering the computer data completely unusable.
  • Back up your important data immediately (data should be backed up regularly regardless of problems or not).

We can back up your data, replace Hard Disk Drives and transfer data back to your new drive 
 
 

COMPUTER POWERS UP BUT NO IMAGE ON DISPLAY?

 
  • Could be due to a failed component inside the computer such as memory or video/graphics card.
  • No image and no beeping sounds could be due to either the CPU or main board failing.

We can diagnose and replace failed components or sell you a complete new system for your dental office.
 
 

LOUD NOISE COMING FROM INSIDE YOUR COMPUTER BUT EVERYTHING STILL WORKS OK?

 
  • This problem could be due to cooling fans in your computer failing or brushing against something. Cooling fans can be found in CPU, Power Supply unit and Video/Graphics cards.
  • Computers also need to be serviced regularly to eliminate build up of dust within the components that can cause overheating and inevitably damage to your computer.

Whatever the situation we can diagnose the cause of the problem and undertake the necessary service.
 
 

NO LIGHTS APPEAR ON MY COMPUTER AND THERE ARE NO HUMMING OR BEEPING SOUNDS EITHER?


This usually indicates a failed Power Supply Unit, Motherboard, or Microprocessor but it could also be a simple cable problem.

We can supply and install replacement components when you need them.
 
 

DOES YOUR COMPUTER START UP BUT NO IMAGE ON THE MONITOR?


This hardware problem could be a result of your Monitor, Power Supply or Video Graphics Card failing.

We can supply and install replacement components when you need them.
 
 

IMPORTANT NOTES:

 
  • Do not open computer cases. You may knock a Hard Disk Drive connector and therefore loosen connections.
  • If you Install / Uninstall software or delete any files you may sometimes damage files that are critical to the running of the operating system.
  • Be aware though the above points are guides. As you may well know computers have multiple hardware and software components and there may be no single cause to a symptom.
  • These days we are also faced with many software problems like Viruses, Trojans and Spyware that could cause a huge problem to your system if not fixed. Antivirus software can only protect your system so much.
  • We look forward to working with you. As we worry about your IT issues, you can concentrate more on your patients well beeing.
 

Our Solution

Today’s modern dental practices need not only the latest cutting edge technology and speed, but also the certainty of knowing that all confidential information is kept safe. Inteli Dental is your one source provider for all technical needs within the dental field.
 
From computer networks implementations to audio-visual solution; Inteli Dental specializes in bringing all the pieces together so that doctors can concentrate on what is most important, the patients’ well being.

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